When can I call the alarm number 9-24-7?
For the following cases of trouble you can call 24-7-Help, 24 hours a day, 7 days a week:

• Flat tire: Inflate and/or replace flat tire utilizing the vehicle’s spare tire. An extra option is that 24-7-Help can repair minor punctures to the tire on location, for just Nafl. 15, =.
• Lockout: People regularly lock themselves out of their vehicle. Our specialists can provide entry to your car in an instant.
• Battery: Battery assistance and/or a jump-start will be provided to all 24-7-Help members.
• Towing: When your car cannot be fixed within the prescribed time and towing is necessary, 24-7-Help will tow the vehicle to your car dealer or the garage of your choice.
• Home-Bring-Service: 24-7-Help does not only take care of your car, but also of you and your passengers. If your car has to be towed, then we will transport you and your passengers to your next immediate destination.
• Fuel delivery: Emergency supply of fuel, oil (by payment of cost price) and water will be delivered to our customers in immediate need.
• Emergency repair: Simple emergency repair to get your vehicle on the road.

How fast do I get help?
24-7-Help has several service cars at strategic locations on Curaçao. Once you report your car trouble to our operator on phone number 9-24-7, the operator will locate the nearest service car in a matter of seconds and the car will be send immediately to your location. You can easily recognize the professionals of 24-7-Help due to the illuminating stickers on their service cars; and they will always identify themselves with a 24-7-Help personnel pass.

How can I join 24-7-Help?
To make use of the services of 24-7-Help you have to become a member. Once you’re a member you can enjoy the benefits of the ‘All-Inclusive’ service. This means that for 12 months you can count on our services at no extra costs (Towing is also included) 24 hours a day and 7 days a week.

At AutoCity you will get attractive discounts on the membership. Ask your sales man at AutoCity for your discount. Periodically AutoCity has special deals where you will get a 24-7-Help membership FREE when buying a car. Check your newspaper regularly for the latest AutoCity deals!

Don’t wait till your car let’s you down, become a member now for just Nafl. 87,50 (excl. O.B. and Nafl. Adm. costs). If you’re still not a member and you encounter car trouble, call us any time, 24-7-Help is at your service. Be aware that there is an extra fee to become member alongside once you already have car trouble.

Ask AutoCity for a registration form or contact 24-7-Help via e-mail or phone.

How do I report car trouble?
Call: 9-24-7. Just before you call note where you are located (on which road, street and if there are any points of reference). Our operator will ask you some necessary questions like your mobile number, where you are located, type of car trouble, brand, model, color and your vehicle’s license plate, your name and membership number. The operator will then tell you approximately how many minutes it will take before our nearest service car can reach your location.

Who is entitled to get car-trouble-help?
The services of 24-7-Help are tied to your car. This means that everyone who drives your car, with your permission, and has a valid membership card has access to our car-trouble-help 24 hours a day, 7 days a week.

Your safety in case of car trouble.
Car trouble is annoying, but be aware and always put the safety of you and your passengers first.

Some tips:
• Always park your car as far as possible to the right, along the road;
• Make sure you always have your hazard lights on;
• If you have car trouble on a busy street, do not wait in your vehicle. Make sure all passengers leave the car through the right side of the car and wait at a safe distance for the 24-7-Help service car.

24-7-Help is a CAR-TROUBLE-HELP organization. Help in case of a car accident is part of the car’s insurance policy.

If you have any question, please contact us on phone number:
9-24-7 or e-mail us at: 24-7-help@xs4curacao.net